PERSONAL DATA PROTECTION

Privacy Policy

HELP Polyclinic respects the privacy of patients and website visitors and processes personal data only for communication, appointment scheduling, and the provision of healthcare services, applying appropriate security measures.

Information you send us

Through the appointment inquiry form, we process the information you provide, such as your first and last name, telephone number, email address, and selected service. Please do not send diagnoses, medical reports, or other sensitive health information through the online form or regular email.

Purpose and retention of data

The data is used to respond to your inquiry, arrange an appointment, and communicate with the patient. It is kept only for as long as necessary for these purposes and to meet the healthcare provider's legal obligations.

Your rights

You may request access to your data, correction of inaccurate data, restriction of processing, or deletion where the legal requirements for this are met.

Contact

For privacy-related questions, contact us at info@poliklinika-help.hr or at Ulica Frana Folnegovića 1/C, 10000 Zagreb.

This notice applies to use of the website. The processing of health data during the provision of healthcare is governed by specific rules and notices of the Polyclinic.